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Refill Policy - SMMSUMO

Refill Policy

At smmsumo, we are committed to delivering the full value of your order. Our refill policy ensures peace of mind and long-term reliability.


✅ 2 Years Free Refill
  • Free refills are available for up to 2 years from the order completion date.
  • Refills apply only to followers delivered by smmsumo.
🔓 Profile Must Be Public
  • Your profile must remain public for tracking and refill eligibility.
  • If the profile is private, refill processing will be paused.
⏱ Refill Processing Time
  • Refills typically start within 24–48 hours after approval.
  • Delays may occur due to platform updates or high volume.
♻️ Why Do We Offer Refills?

We understand that users may unfollow over time if they are no longer interested, inactive, or due to routine platform cleanups. This is normal behavior across all social platforms. Our refill policy ensures you receive the full value of your purchase.

⚠️ Important Notes
  • Refills are calculated based on the start count at the beginning of the order and the Live Count Note: Additional Followers acquired during this time frame is not counted as it cannot be verified.
  • Temporary fluctuations during delivery are normal and not considered drops.
  • No refills will be provided if drops are caused by:
    • Username changes
    • Profile set to private
    • Content violations or platform penalties
    • Using multiple providers for the same service simultaneously

📩 How to Request a Refill

Contact our support team on Email([email protected]),WhatsApp(+1 424-205-5579) or on Live Chat with your Order ID and Profile Link. Our team will verify eligibility and process the refill if applicable.


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